Delivery & Returns
We do our best to have the order delivered to you as soon as possible.
The shipping costs for the Netherlands are € 5,95. For Belgium and Germany are € 7,95. Shipping is free for orders within the Netherlands, Belgium and Germany above € 75,00. If you would like to have your shipment sent by registered mail within the Netherlands please contact us. If not, we assume you want your package delivered only with a Track&Trace code.
For shipping within Europe we use the following rates:
- shipping without Track & Trace code € 9,90. This means that your package is not tracked is not tracked and is not insured. Cost of the package will not be reimbursed if the package is lost.
- shipping with Track & Trace code € 19,95. This means that your package can be tracked and insured. If your package is lost, PostNL will start an investigation. If the package is definitely declared missing by PostNL, the costs of the goods (excluding shipping costs) will be reimbursed by Woeffie.com.
Items can be returned within 14 days of the date of purchase, only if they are unused, undamaged and with all attached labels and packed in the original packaging. With the return shipments you can indicate whether you want a different size / article that you will order in our webshop or a refund of the amount paid, excluding shipping and return costs. If you wish to receive a credit, this will be done immediately after receipt of the goods, with a maximum of seven working days. After written notification of you return shipment, you have the right to return the product within 14 days of receipt. The costs for returns are borne by the customer.
Our address is:
2411 LN Bodegraven
Handmade items, toys, snacks and (surprise) boxes cannot be returned, credited or exchanged.
If you have received a gift or gifts, because you have placed an order of more than € 25,00 , please note the following:
The gift (per € 25,00 spend) must be returned if the amount of the items you do keep comes under € 25,00 excluding shipping costs. If the gift is not returned, we assume that you want to keep the gift and we will deduct € 12.50 from your credit.