Warranty & Complaints
We care about our products and logically do our best to deliver them to you in top condition. Yet it sometimes happens that an order damaged during transport or that something else happens that allows you to claim under warranty.
From a legal point of view, you are obliged to report this to us within two weeks after discovery of the defect. If the defect is the fault of Woeffie and it is reported on time, we will arrange for repair or replacement free of charge.
It can always happen that something does not go quite as planned. We recommend that you report to us via email: firstname.lastname@example.org. We will respond to complaints within 5 working days.